We’re excited to introduce MAVI STEP’s newest service — custom color matching for leather care products. Now you can order our bestselling care products for leather, suede, and nubuck in any specific color using the NCS color system.
What is Custom Color Matching?
Custom color matching is our bespoke service where we hand-blend pigments into our leather care products to perfectly match your requirements. You can select any shade from the NCS palette, which features 2,050 colors, ideal for restoring or refreshing the unique color of your footwear, jacket, handbag, or other leather items.
Available Products
Our custom color matching service is available for the following MAVI STEP products:
- Leather Shoe and Goods Cream Polish
- Leather Shoe and Goods Color Renovator Spray
- Leather Shoe and Goods Balm
- Leather Shoe and Goods Dye
- Leather Shoe and Goods Repair Cream
- Suede and Nubuck Renovator Cream
- Suede and Nubuck Color Renovator Spray
How to Order Custom Color Matching
We offer two convenient ordering methods:
1. Self-Selection
Perfect if you know exactly which color you need. Simply:
- Choose your desired color from the NCS palette
- Specify the material type
- Select your preferred product consistency
- Choose the volume required
2. Photo-Based Matching
Ideal if you’d like expert guidance or aren’t sure about the exact color. Simply:
- Send us high-quality photos of your item
- Our specialists will help select the optimal product in the right color
- Receive professional advice on the best solution for your needs
We’ll provide detailed step-by-step instructions for each ordering method below to ensure the best possible results.
Important Note: All custom-colored products are hand-crafted to order, ensuring the highest quality and color accuracy.
Method 1: Self-Selection Guide for Product and Color
Selecting Your Color
Visit our color palette page at https://us.mavistep.com/p/custom-order-mavi-step-leather-care-product-with-personalized-color-matching/#palitra to browse available shades. Using the NCS palette, locate the color that best matches your item. Each color has a unique code (e.g., S 1050-Y90R).
💡 Expert Tip for Precise Color Matching:
- View your item in natural daylight
- Avoid bright artificial lighting
- Consider both the main tone and color saturation
Identifying Your Material
Select your item’s material from these categories:
- Genuine Leather: Smooth, even surface with a natural sheen
- Suede: Soft, fuzzy surface that changes shade when brushed
- Nubuck: Similar to suede but with shorter, denser fibers creating a velvet-like effect
- Synthetic Leather: Uniform texture, often with an artificial pattern on the reverse and a distinctive synthetic smell
- Textile: Distinctive weave with soft, flexible structure and visible fabric texture
Choosing Product Consistency
1. Liquid Consistency
- Perfect for restoration sprays and dyes
- Ensures even coverage
- Penetrates deeply into the material
- Ideal for hard-to-reach areas
- Provides thorough color restoration
2. Cream Consistency
- Ideal for classic creams and balms
- Delivers deep nourishment
- Creates protective barrier
- Easy to apply and spread
- Provides lasting care
3. Liquid Cream Consistency
- Perfect for conditioning balms
- Provides deep moisturization
- Softens material effectively
- Quick absorption
- Leaves no residue
Volume Selection
Available sizes: 0.34 fl oz (10 ml), 0.85 fl oz (25 ml), 1.7 fl oz (50 ml), 3.4 fl oz (100 ml)
Product Coverage Guide
| Product Type | Material | Consistency | 3.4 fl oz (100 ml) | 1.7 fl oz (50 ml) | 0.85 fl oz (25 ml) | 0.34 fl oz (10 ml) |
| Leather Shoe Cream Polish | Leather/Synthetic | Cream | 40 pairs | 20 pairs | 15 pairs | 5 pairs |
| Leather Color Renovator Spray | Leather/Synthetic | Liquid | 30 pairs | 15 pairs | 10 pairs | 3 pairs |
| Leather Balm | Leather/Synthetic | Liquid Cream | 50 pairs | 20 pairs | 10 pairs | 5 pairs |
| Leather Dye | Leather/Synthetic/Textile | Liquid | 8 pairs | 4 pairs | 2 pairs | 1 pair |
| Suede/Nubuck Renovator Cream | Suede/Nubuck | Cream | 20 pairs | 10 pairs | 5 pairs | 2 pairs |
| Suede/Nubuck Renovator Spray | Suede/Nubuck | Liquid | 10 pairs | 4 pairs | 2 pairs | 1 pair |
⚠️ Important: Pricing is based solely on volume. Always check the current price on the product page when changing volume.
Placing Your Order
- On the product page, select:
- Color
- Material
- Consistency
- Volume
- Add to cart and proceed to checkout
- After ordering, our consultant will contact you to:
- Confirm your selection
- Provide usage guidelines
- Verify shipping details
💡 Pro Tip: If you’re unsure about your selection, we recommend using our photo-based matching service instead. Our specialists can help determine the optimal product for your needs.
Method 2: Photo-Based Ordering Guide
If you’re uncertain about selecting a color yourself or would prefer expert guidance, our photo-based ordering service is the perfect solution. Our specialists will analyze your photos and help determine the optimal color and product for your needs.
Photo Requirements
📸 Photography Best Practices
✅ DO:
- Photograph in natural daylight
- Use a white or gray background
- Take photos without flash
- Ensure images are sharp and clear
- Capture multiple angles
❌ DON’T:
- Shoot under artificial lighting
- Use bright or dark backgrounds
- Use flash photography
- Submit blurry images
- Take photos from just one angle
Step-by-Step Photography Guide
Preparation
- Place your item on white letter-size paper
- Position near a window or in good natural light
- Clean your camera lens
Essential Photos
- Take a full shot of the entire item
- Capture all sides and different angles
Detail Photos
- Close-ups of any damage
- Macro shots focusing on material texture
- Areas showing color variation
How to Submit Your Photos for Custom Color Matching
1. Website Submission
- Visit https://us.mavistep.com/p/custom-order-mavi-step-leather-care-product-with-personalized-color-matching/
- Select basic parameters:
- Any material type
- Any consistency
- Desired volume
- During checkout:
- Attach all photos (up to 10)
- Add notes about desired results
2. Email Submission
- Send photos to support@us.mavistep.com
- Subject line: “NCS Color Match Request”
- Include in your email:
- Desired outcome
- Contact number
- Preferred contact hours (including your time zone)
3. Connect with Us
- Need quick assistance? Chat with our MAVI STEP USA experts directly:
- Send us a message with “NCS Color Match Request” to get started.
- Attach clear photos of the item you want us to match.
- Please provide the following information:
- A brief description of your desired outcome.
- Your contact number for any questions.
- Your time zone so we can best coordinate.
What Happens Next?
Order Processing
- We examine your submitted photos
- Determine the most suitable NCS color match
- Select the optimal product consistency
- Calculate required volume
Our Response
- We’ll contact you within one business day (EST)
- Provide detailed recommendations
- Suggest the optimal solution
- Answer any questions
Completing Your Order
- Once details are confirmed, proceed to order
- Receive payment instructions
- Your custom product will be manufactured after payment confirmation
💡 Pro Tip: The more quality photos you provide, the more accurately we can match your item. Don’t hesitate to send additional photos if requested.
Additional Information
Contact & Support Details for MAVI STEP USA
💬 Messaging
Connect with our USA support team instantly through our dedicated chat:
Operating Hours (Live Chat): Monday – Friday, 9:00 AM – 5:00 PM EST
✉️ Email
Address: support@us.mavistep.com
Response Time: We aim to respond within 24 hours during business days.
🌐 Website
Processing Timeframes
Standard Processing Times
- Photo Analysis & Color Matching: 1 business day
- Product Manufacturing: 1-2 business days
- Dispatch: Within 24 hours of manufacturing completion
Frequently Asked Questions
How long does custom-matched product last?
Products have a 10-year shelf life from manufacture date when stored properly:
- Temperature: 41-77°F (5-25°C)
- Protected from direct sunlight
- Lid tightly sealed
Can I return custom-matched products?
Returns are accepted only in cases of:
- Manufacturing defects (e.g., technical mixing errors)
- Significant deviation from the agreed color match
How do I determine the required volume?
- Consult the coverage table in the “Volume Selection” section
- When in doubt, start with a smaller volume
- Additional product in the same color can always be ordered
Can I mix products of different colors?
We advise against mixing products yourself. Instead, order a new product in your desired shade.
Important Notes
⚠️ Please Note:
- Screen colors may vary from actual product colors
- Results depend on the item’s original color
- Always test product on an inconspicuous area first
Quality Assurance
✅ Our Guarantees:
- Precise NCS color matching
- Premium-grade pigments
- Hand-crafted production
- Expert consultation throughout the process
About the NCS System
The Natural Color System (NCS) is an international color standard that:
- Features 2,050 standardized shades
- Based on human color perception
- Ensures precise color reproduction
- Globally recognized by professionals
💡 Pro Tip: Keep your NCS color code for future orders to ensure identical shade matching.
I need leather restoration for 2005 Cadillac EXT it’s considered shale almost 10 not so much
Dear Joseph,
Thank you for reaching out to MAVI STEP. Restoring the leather interior of a 2005 Cadillac EXT in Shale is a task we handle with genuine craftsmanship — and the fact that the wear is moderate rather than severe is actually great news: it means the leather still has plenty of life left, and a proper restoration will bring it back beautifully.
Our Custom Color Matching Service is designed precisely for situations like yours. We formulate a restoration compound matched to the exact Shale tone of your Cadillac’s interior, so the treated areas blend seamlessly with the surrounding leather. No visible patches, no guesswork — just a precise, durable result that protects the material for years to come.
To give you an accurate assessment and walk you through the process step by step, our team will follow up with you directly via email at the address you provided. We’ll cover the condition of your seats, the recommended restoration approach, and everything you need to make an informed decision.
Thank you for considering MAVI STEP for this investment in your vehicle’s interior. We look forward to helping you bring that Shale leather back to its best.
With care,
The MAVI STEP Team
us.mavistep.com